Privacy Policy
Last Updated: 2026
Welcome to Rasilo Swad. We respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or placing an order.
1. Information We Collect
We may collect information that you voluntarily provide, including:
Name
Phone number
Delivery address
Email address
Order details
Special instructions or requests
Messages sent through our contact or ordering channels
We may also automatically receive basic technical information such as browser type, device information, and website usage data.
2. How We Use Your Information
We may use your information to:
* Process and deliver food orders
* Contact you regarding your order
* Respond to questions and inquiries
* Provide customer support
* Improve our website and services
* Send promotional information when you have agreed to receive it
* Maintain website security and prevent misuse
3. Food Orders and Delivery
When you place an order, we use the information you provide to prepare and deliver your order.
Your delivery information may be shared with our delivery personnel or delivery service providers **only when necessary to complete your order**.
4. Payments
If online payment is available on our website, payment information may be processed by a third-party payment provider.
**Rasilo Swad does not intentionally store your complete debit/credit card number, PIN, CVV, or banking password on our website.**
5. Cookies
Our website may use cookies and similar technologies to:
* Keep the website functioning properly
* Remember certain preferences
* Understand how visitors use our website
* Improve website performance
You can control or disable cookies through your browser settings, although some website features may not work properly as a result.
6. Sharing Your Information
We do not sell or rent your personal information.
We may share information only when reasonably necessary with:
* Delivery personnel or delivery partners
* Payment service providers
* Website hosting or technical service providers
* Government or legal authorities when required by applicable law
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website or internet transmission can be guaranteed to be completely secure.
8. Third-Party Services
Our website may contain links to third-party services such as Google Maps, WhatsApp, social media platforms, payment services, or delivery services.
Those services have their own privacy policies, and Rasilo Swad is not responsible for the privacy practices of third-party websites or services.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
10. Your Privacy Rights
Depending on applicable law, you may have the right to:
* Ask what personal information we hold about you
* Request correction of inaccurate information
* Request deletion of certain information
* Withdraw consent where applicable
* Ask questions about how your information is used
To make a privacy-related request, please contact us using the details below.